Email Account Outlook

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This guide provides a step by step tutorial to configure email accounts with Outlook

Webuzo allows users to create email account for their domains by deploying the Email Server (Exim + Dovecot)
 by a click of a button. Exim and Dovecot can be installed from the 
Webuzo Enduser Panel >> Apps >> Utilities Category.

Quick Guide:

Users can freely create as many email accounts required for the domains added to their Webuzo Panel.

Quick Guide:

Webuzo provides Rainloop as the default Webmail to access emails of the accounts created from 
the Webuzo Enduser Panel.

Quick Guide:

Once you have created Email Accounts using the tutorials mentioned above. 
Here is a stepwise guide to configure your inbox on Microsoft Outlook 2010.

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the

Microsoft Office suite.

Getting Started

Assumptions :

  • Microsoft Outlook 2010 installed.
  • Configuration Settings

=> SMTP Host : (Domain Name)

=> SMTP PORT : 465

=> SSL : Enabled

=> IMAP Host : (Domain Name)

=> IMAP PORT : 993

=> SSL : Enabled

  • Email Account Details

=> Email Account :

=> Password : password


The following settings allow you to configure Outlook manually: 1) Click on Microsoft Outlook 2010 >> File >> click the 'Add Account' button.

Outlook webuzo email acct.png

2) On Account Setup page, select the 'Manually configure server settings or additional server types' option as in the following image since we are to configure Outlook manually.

Outlook webuzo email new manual.png

3) Select the “Internet E-mail” as shown in below given image and Click Next

Outlook webuzo email intrnt mail.png

4) Fill in the details as mentioned earlier in the assumption with account type as IMAP

Outlook webuzo email fill details.png

5) Under “More Settings > Outgoing Server” make the following changes :

>> Tick the checkbox – “My outgoing server (SMTP) requires authentication”

>> Check the radio button – “Use same setting as my incoming mail server”

Outlook webuzo email auth email.png

6) Click on the Advanced Tab inline for changes related to PORT and SSL as in the image given below.

Under “More Settings > Advanced ” make the following changes :

Incoming server (IMAP): 993

Use the following type of encrypted connection : SSL

Outgoing server (SMTP): 465

Use the following type of encrypted connection : SSL

Outlook webuzo email ports.png

7) Click OK and Hit “Test Account Settings” to test your setup as shown in the given below image.

Outlook webuzo test email account settings.png

Once done, the account settings test gets completed as shown below.

Outlook webuzo test email account setup fin.png

8) Click Finish to complete the Setup and you are good to go.

Outlook webuzo email fin.png

Hope the information was enough to help you configure Webuzo Emails on Outlook.

Demo :

Common Problems : 1) 505 Error

Skip Step 5 and add the Client IP to /etc/relayhosts on your server to resolve this issue.

Access the following URL to fetch the client machine IP where Outlook is installed.


2) Temporary Connection Failure Confirm that the Dovecot and Exim Services are running on your server.

Since it is a temporary issue, a restart is recommended.

Restart your services from the Webuzo Enduser Panel >> Services Menu

Quick Guide :