Webuzo has added the Support Incident Tracker StackScript to the Linode Library. Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.

Ready to Launch the Support Incident Tracker StackScript to the Linode Library ? Click Here. Review, Rate and View Demo of Support Incident Tracker here:
http://www.webuzo.com/apps/customersupport/Support Incident Tracker