Webuzo + Email + Outlook Configuration

Webuzo LogoWebuzo allows users to create email account for their domains by deploying the Email Server (Exim + Dovecot) by a click of a button. Exim and Dovecot can be installed from the Webuzo Enduser Panel >> Apps >> Utilities Category.

Quick Guide: http://www.webuzo.com/wiki/Install_System_Apps

Users can freely create as many email accounts required for the domains added to their Webuzo Panel.

Quick Guide : http://webuzo.com/wiki/Add_Email_Account

Webuzo provides SquirrelMail as the default Webmail to access emails of the accounts created from the Webuzo Enduser Panel.

Quick Guide : http://webuzo.com/wiki/Access_Emails

Once you have created Email Accounts using the tutorials mentioned above, here is a stepwise guide to configure your inbox on Microsoft Outlook 2007.

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite.

Getting Started
Assumptions :
* Microsoft Outlook 2007 installed.

* Configuration Settings
SMTP Host : example.com (Domain Name)
TLS : Enabled

IMAP/POP3 Host : example.com (Domain Name)
POP3 PORT : 993
SSL : Enabled

* Email Account Details
Email Account : demo@example.com
Password : password

The following settings allow you to configure Outlook manually:
1) Click on Microsoft Outlook 2007 >> Tools >> Account Settings to Add an Email Account
Add Email Account

2) Click on “New” under the “Email” Tab.
Since we are to configure Outlook manually, tick the checkbox as in the following image.
New Email Account

3) Click on “Internet E-mail” in the following tab and Click Next
Internet E-mail

4) Fill in the details as mentioned earlier in the assumption with account type as POP3
Fill in the E-mail details

(a) Click on the “More Settings” to further configure your email account.
Tick the Check box for the Outgoing Server >> Authentication as in the image below

Patch is available to overcome the “505 Error” on CentOS 6.x which facilitates the setting below.
(b) Under “More Settings > Outgoing Server” make the following changes :
>> Tick the checkbox – “My outgoing server (SMTP) requires authentication”
>> Check the radio button – “Use same setting as my incoming mail server”
(SMTP) requires authentication

6) Click on the Advanced Tab inline for changes related to PORT and TLS as in the image below.

Under “More Settings > Advanced Settings” make the following changes :
Outgoing server (SMTP): 587
Use the following type of encrypted connection : TLS
Advanced Settings

7) Click OK and Hit “Test Account Settings” to test your setup. Click Finish to complete the Setup and you are good to go.

Hope the information was enough to help you configure Webuzo Emails on Outlook.

Demo : http://demo.webuzo.com/enduser

Common Problems :
1) 550 Error
Skip Step 5(b) and add the Client IP to /etc/relayhosts on your server to resolve this issue.
Access the following URL to fetch the client machine IP where Outlook is installed.
URL : http://softaculous.com/ip.php

Alternately, contact the Webuzo Support requesting the patch to override the above settings if Webuzo is deployed on CentOS 6.x


Follow this Quick Fix for 550 Relay-not-permitted Error

2) Temporary Connection Failure.
Confirm that the Dovecot and Exim Services are running on your server.
Since it is a temporary issue, a restart is recommended. Restart your services from the Webuzo Enduser Panel >> Services Menu

Quick Guide : http://webuzo.com/wiki/Restart_services