Webuzo Email Server Fix for Mozilla Thunderbird and Outlook

Mozilla Thunderbird is a free, open source, cross-platform email, news, and chat client developed by the Mozilla Foundation and Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite.

Follow the guides below to configure your email account created using Webuzo :

1) Mozilla Thunderbird

2) Microsoft Outlook

If at all you face a “550 Relay not permitted error” or “Authentication Error”, the steps below will fix them all.

Note : This Fix is applicable for CentOS 6.x

Exim Configurations
Open the Exim configuration using your favorite editor

1) auth_advertise_hosts
vi /etc/exim/exim.conf

Replace the line
auth_advertise_hosts =


auth_advertise_hosts = *

2) Enable Authenticators

Add the following right after “begin authenticators”

begin authenticators

driver = dovecot
public_name = LOGIN
server_socket = /var/run/dovecot/auth-client
# server_set_id = $auth1
server_mail_auth_condition = false

driver = dovecot
public_name = PLAIN
server_socket = /var/run/dovecot/auth-client
# server_set_id = $auth1
server_mail_auth_condition = false

Save and file and Exim is all ready to be used.

Dovecot Configurations

1) Edit the file 10-auth.conf using your favorite editor.
vi /etc/dovecot/conf.d/10-auth.conf

Replace the line
auth_mechanisms = plain


auth_mechanisms = plain login

Save the file.

2) Edit the file 10-master.conf using your favorite editor.
vi /etc/dovecot/conf.d/10-master.conf

Replace the following
unix_listener auth-userdb {
#mode = 0600
#user =
#group =


#unix_listener auth-userdb {
#mode = 0600
#user =
#group =

unix_listener auth-client {
mode = 0666

Save the file. That’s it !!!

Restart the Exim and Dovecot services

root > service dovecot restart
root > service exim restart

Support : https://www.softaculous.com/support/open.php?

Webuzo Email Accounts and Thunderbird

Webuzo Thunderbird LogoThunderbird is a free email application that’s easy to set up and customize – and it’s loaded with great features. Mozilla Thunderbird is a free, open source, cross-platform email, news, and chat client developed by the Mozilla Foundation.

Thunderbird can manage multiple email, newsgroup, and news feed accounts and supports multiple identities within accounts. Features such as quick search, saved search folders (“virtual folders”), advanced message filtering, message grouping, and labels help manage and find messages. On Linux-based systems, system mail (movemail) accounts are supported.

This articles guides user to configure their emails accounts created using the Webuzo Email Management Service to Mozilla Thunderbird.

Getting Started
Requirements :
1) Email Account Created using Webuzo. Guide
2) Download and Install Mozilla Thunderbird.

Step 1) Click on “Create a New Account” in Thunderbird to configure a New Account
Webuzo Thunderbird Create Account

Step 2) Populate the required fields and Hit Continue.
a) Your Name : Name for the Email Account
b) Email Address
c) Password to the Email Account
Webuzo Thunderbird Configure Account

Step 3) Sit back and relax. Thunderbird with find for you the rest of the configurations on the basis of the details served in Step 2.
Webuzo Thunderbird Continue Configuring Account

Step 4) Hit “Done” and you are good to go.
Webuzo Thunderbird Done

Step 5) That’s it!!! You are now ready to send/receive emails to your box.
Webuzo Thunderbird Access Emails

Hope that was simple enough.

Webuzo Demo
Admin Panel : http://demo.webuzo.com/
Enduser Panel : http://demo.webuzo.com/enduser

Support : https://www.softaculous.com/support/open.php?

ClipBucket + Webuzo + Amazon Cloud

Webuzo ClipBucket StackClipBucket is an OpenSource Multimedia Management Script Provided Free to the Community.This script comes with all the bells & whistles required to start your own Video Sharing website like Youtube, Metacafe, Veoh, Hulu or any other top video distribution application in matter of minutes.

ClipBucket is fastest growing script which was first started as Youtube Clone but now its advance features & enhancements makes it the most versatile, reliable & scalable media distribution platform with latest social networking features, while staying light on your pockets. Whether you are a small fan club or a big Multi Tier Network operator, Clipbucket will fulfill your video management needs.

Webuzo – an Application Stack which can be used on any Virtual Machine, is a Single User Control Panel which helps users deploy ClipBucket with it’s required dependencies like Apache, PHP, MySQL, etc) in the Amazon AWS Cloud by a click of a button using the Webuzo Cloud Launcher.

Getting Started

– Login to the Webuzo Cloud Launcher (http://webuzo.softaculous.com/cloud/index.php)
Webuzo Cloud Launcher

– Fill in your AWS Credentials (API Key and Secret Key).
Webuzo AWS Credentials

– Get a Free Trial Virtual Appliance & Cloud License (if you do not have one) from here
Note : Other Webuzo Licenses can also be used.
Webuzo Trial License

– Click on Launch Application and Navigate to ClipBucket from the Video Category on the left. Alternately, use the search box.

– Fill in the details for your instance, e.g Type of Instance, Region for the Server, Webuzo License Key to be used, etc and Click Launch
Webuzo ClipBucket Navigation

– Sit back and relax. Your instance should be up within minutes
Webuzo ClipBucket Installation Progress

– Instance is up and running. Time to configure it.
Webuzo ClipBucket Configuration Options

– Configure your ClipBucket Application to manage the access to the ClipBucket Application and the Webuzo Panel.
Webuzo ClipBucket Configuration

– Voila !!! It’s Done. Access your ClipBucket Application
Webuzo ClipBucket Completed

– Access the ClipBucket Admin Panel
ClipBucket Admin Panel

– Access the ClipBucket User Interface
ClipBucket User Interface

Additional Functionality
– Manage your AWS instance from the Home Menu
Manage Webuzo ClipBucket Instance
– Download the Keypair to be able to SSH to your AWS Instance
Download AWS Keypair

Some Striking Features about ClipBucket:

1) New Web 2.0 Layout
2) Easy to Moderate Videos, Users , Groups etc.
3) Create Different User Groups to assign different permissions
4) Improved SEO Friendly URLs
5) Extendible with Plugins and Addons like WordPress
6) Easy to install Themes and templates
7) Easy to install FLV Player
8) Daily Stats with graphical interface
9) Mass Uploader via FTP
10) Improved Channel System
11) User Categories
12) Advance reporting/flagging system
13) Ajax Based favorite,comments,ratings and reporting
14) Playlists & Quicklists & Search Engine
15) Highly customizable Profile page

Some Striking Features about Webuzo :
1) System Apps like PHP, PERL, Python, NGinx, Apache, MySQL, MongDB, Java, etc. which can be installed by the click of a button.
2) Domain Management (Domain Name Server), FTP Management, Database Management
3) Multiple PHP versions, Switching between Apache and NGINX, SSL Certificate Management
4) Email Server – Email accounts of existing domains can be created.

Demo : http://demo.webuzo.com/enduser

Source : http://clip-bucket.com/

Fixing the “550 relay not permitted” Error in Webuzo

Webuzo LogoWebuzo – Single User Control Panel allows users to create email account for their domains by deploying the Email Server (Exim + Dovecot) by a click of a button. Exim and Dovecot can be installed from the Webuzo Enduser Panel >> Apps >> Utilities Category.

If at all you encounter a “550 relay not permitted” error in Webuzo while trying to send email then the following guide will help you fix it.
Relay Squirrel Mail Webuzo

Emails Accounts created using Webuzo are often configured to the desktop environments using tools like Outlook, Mozilla Thunderbird, etc.
Relay Outlook Mail Webuzo

Note : The Fix is applicable only for Webuzo installed on CentOS 6.x as it install Exim 7.2 which handles the fix.

One of the Quick Step is to verify if the Email Server is up and running on Webuzo and a Restart is recommended if you are unable to send/receive emails.

Quick Guide : http://webuzo.com/wiki/Restart_services

The following changes are required so as to get away with the “550 relay not permitted“:

1) Dovecot Configuration
/etc/dovecot/conf.d/10-auth.conf says:

auth_mechanisms = plain

Change it to:

auth_mechanisms = plain login

2) Exim Configuration

Add to /etc/exim/exim.conf in “AUTHENTICATION CONFIGURATION”:

driver = dovecot
public_name = LOGIN
server_socket = /var/run/dovecot/auth-userdb
server_set_id = $auth1

driver = dovecot
public_name = PLAIN
server_socket = /var/run/dovecot/auth-userdb
server_set_id = $auth1

auth_advertise_hosts = *

Restart the Exim and Dovecot Service

ROOT > service exim restart
ROOT > service dovecot restart

Done !!!

Hope that was a Quick Trick.

Webuzo Demo : http://demo.webuzo.com/enduser

Webuzo + Email + Outlook Configuration

Webuzo LogoWebuzo allows users to create email account for their domains by deploying the Email Server (Exim + Dovecot) by a click of a button. Exim and Dovecot can be installed from the Webuzo Enduser Panel >> Apps >> Utilities Category.

Quick Guide: http://www.webuzo.com/wiki/Install_System_Apps

Users can freely create as many email accounts required for the domains added to their Webuzo Panel.

Quick Guide : http://webuzo.com/wiki/Add_Email_Account

Webuzo provides SquirrelMail as the default Webmail to access emails of the accounts created from the Webuzo Enduser Panel.

Quick Guide : http://webuzo.com/wiki/Access_Emails

Once you have created Email Accounts using the tutorials mentioned above, here is a stepwise guide to configure your inbox on Microsoft Outlook 2007.

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite.

Getting Started
Assumptions :
* Microsoft Outlook 2007 installed.

* Configuration Settings
SMTP Host : example.com (Domain Name)
TLS : Enabled

IMAP/POP3 Host : example.com (Domain Name)
POP3 PORT : 993
SSL : Enabled

* Email Account Details
Email Account : [email protected]
Password : password

The following settings allow you to configure Outlook manually:
1) Click on Microsoft Outlook 2007 >> Tools >> Account Settings to Add an Email Account
Add Email Account

2) Click on “New” under the “Email” Tab.
Since we are to configure Outlook manually, tick the checkbox as in the following image.
New Email Account

3) Click on “Internet E-mail” in the following tab and Click Next
Internet E-mail

4) Fill in the details as mentioned earlier in the assumption with account type as POP3
Fill in the E-mail details

(a) Click on the “More Settings” to further configure your email account.
Tick the Check box for the Outgoing Server >> Authentication as in the image below

Patch is available to overcome the “505 Error” on CentOS 6.x which facilitates the setting below.
(b) Under “More Settings > Outgoing Server” make the following changes :
>> Tick the checkbox – “My outgoing server (SMTP) requires authentication”
>> Check the radio button – “Use same setting as my incoming mail server”
(SMTP) requires authentication

6) Click on the Advanced Tab inline for changes related to PORT and TLS as in the image below.

Under “More Settings > Advanced Settings” make the following changes :
Outgoing server (SMTP): 587
Use the following type of encrypted connection : TLS
Advanced Settings

7) Click OK and Hit “Test Account Settings” to test your setup. Click Finish to complete the Setup and you are good to go.

Hope the information was enough to help you configure Webuzo Emails on Outlook.

Demo : http://demo.webuzo.com/enduser

Common Problems :
1) 550 Error
Skip Step 5(b) and add the Client IP to /etc/relayhosts on your server to resolve this issue.
Access the following URL to fetch the client machine IP where Outlook is installed.
URL : http://softaculous.com/ip.php

Alternately, contact the Webuzo Support requesting the patch to override the above settings if Webuzo is deployed on CentOS 6.x


Follow this Quick Fix for 550 Relay-not-permitted Error

2) Temporary Connection Failure.
Confirm that the Dovecot and Exim Services are running on your server.
Since it is a temporary issue, a restart is recommended. Restart your services from the Webuzo Enduser Panel >> Services Menu

Quick Guide : http://webuzo.com/wiki/Restart_services